When can I expect delivery?
Our current delivery time is 4 to 6 weeks so if you place your order today you will receive your new furniture in late January /early February 2017. If you require a speedier delivery or are not in a rush please let us know and we will do our best to accommodate you.
Our standard delivery Service
We will contact you at least one week prior to delivery with the anticipated day of delivery. If you are happy with this date, we will then contact you at least 5 days prior to the delivery date with a three hour timeslot. If the initial delivery date or time is unsuitable we will happily postpone your delivery to the next time we are in your area (usually within a couple of weeks). Of course the delivery team will be happy to call you en route to give you precise information as to their arrival if required.
We deliver direct from our South Wales factories to your home using our fleet of 7.5 ton lorries (pictured above with freshly washed drivers). We deliver to any address on the UK Mainland or to a UK port of your choosing for onward shipment to Northern Ireland, any of the islands and abroad. All deliveries are undertaken by a two man delivery team so all you have to do is open the door and, if you're feeling really sociable, put the kettle on. Our delivery team will position the furniture in the room of your choosing, take away all packaging if you want them to and allow you to inspect your furniture before signing for safe receipt. They are fully house trained and extremely skilled in getting sofas into the tightest of spots.
How much does standard delivery cost?
We charge £29 per sofa or chair up to a maximum cost of £49 for our standard delivery service to any address in mainland England and Wales.
We charge £49 per sofa or chair to a maximum cost of £69 for standard delivery to any address in the lowland Scotland postcodes DG,TD, KA, ML, EH and G including Edinburgh and Glasgow. An additional charge is made for deliveries to the remaining Scottish postcode areas. Sorry Highlanders! Please contact us for details.
Small items such as armcaps, scatters or loose covers that we can send by post will cost between £5 and £10 to cover postage and packaging. Parcel delivery of loose covers or footstools to Scotland costs £25.
Our premium delivery service
For those busy customers who need to specify a precise date and time of delivery we offer our premium delivery service. With prices starting at £100 our premium delivery service allows you to dictate the exact time of arrival of your new furniture. Prices are calculated on mileage from our South Wales factory.
Do we deliver on the weekend?
Our standard delivery service operates from Monday to Friday. However if you require a weekend delivery you can purchase a bespoke delivery service from as little as £100. Our bespoke delivery service allows you to dictate the exact day and time of delivery. Naturally this service comes at a cost dependent on the size of your order and location of your property. Please call for details.
Our 7.5 ton trucks can get to 99% of residential locations, but some rural locations can create a bit of a challenge. If you live down a dirt track in the back of beyond we can offer the services of our smaller truck, ‘Little Nell’ (pictured on the right). Little Nell can deliver to any location on or off the UK Mainland on a specific date of your choice. Prices start at £100 dependent on distance from our South Wales factory.
If you require a quote for our premium or small truck delivery service or if you have any other queries regarding delivery please do not hesitate to contact our despatch department on 01495 244226.